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Listening Leaders

LISTENING LEADERSHIP BEHAVIOR INVENTORY
(LLBI)

- ENTER -


Dr. Lyman K.
“Manny” Steil

Dr. Richard K.
“Rick” Bommelje


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THE CHALLENGE OF LEADERSHIP PROGRAM
SESSION DESCRIPTIONS

This CHALLENGE OF LEADERSHIP PROGRAM consists of a series of practical and relevant LEADERSHIP skill building sessions. Each session is designed for a 3 hour time frame. Fieldwork and assignments will be given between sessions that focus on the practical application of the material. The session descriptions are below.

Session 1. THE LEADER'S EDGE
The first session will acquaint you with a process that is designed to get the optimum results. Five specific leadership behaviors that make a difference will be spotlighted. You will also learn what the most important traits of a superior leader are and specific techniques will be emphasized on how to boost your leadership skills.

Sessions 2 & 3. LISTENING LEADERSHIP
Research studies confirm that people ignore, misunderstand, or simply forget at least 75% of what they hear. And the costs of poor listening can be staggering: loss of money, personality clashes, low morale - to name a few! In this seminar, you will learn how to diagnose your own listening breakdowns through understanding the "SIER Formula" for listening success. You will also analyze the 10 primary listening habits and get feedback on your own habits. In-depth information and application will be given on 6 critical Listening Skills that can increase your listening effectiveness immediately in all areas of your life.

Session 4. EFFECTIVE GOAL SETTING & DOING
The major purpose of this session is to show you how to set goals with an employee for maximum performance. You will be actively involved in a goal-setting exercise that will point out the key factors for success. Emphasis will also be placed on how to write, communicate, and execute meaningful goals. You will also develop a 60 day Big Bold Leadership Goal.

Session 5. PEOPLE LEADERSHIP: DIFFERENT STROKES FOR DIFFERENT FOLKS
Before a leader can expect to achieve results with and through other people, it is essential that they first "know themselves". During this program, you will be provided with tools to better understand yourself and others with whom you work. You will receive valuable feedback on how you see yourself, how you react under pressure, and how others see you. Specific relationship strategies will be covered and you will construct your own personal action plan for capitalizing on your "people" skills.

Session 6. THE SITUATIONAL LEADER
This session will help you to become a more flexible and effective leader by learning the basics of an "organized common sense" system for getting results with and through other people. You will become familiar with 4 powerful leadership styles and learn the techniques of how and when to use each style. You will also learn how to assess your employees’ development levels and needs.

Session 7. HOW TO MOTIVATE EMPLOYEES
This session takes a new look at the old question of motivation ("How can I motivate my employees?"). You will learn what motivation is and review some of the latest studies on what makes people work productively. A variety of practical tools and techniques will be covered including how to enrich any job. You will also learn the 3 powerful secrets of the One-Minute Manager and how to apply them.

Session 8. COACHING FOR POSITIVE DIRECTION
Having the skills to coach others is a must in today's fast-paced business climate. In this session, you will explore methods and techniques to bridge the gap between what is expected and what is actually happening on the job. Effective coaching provides an on-going system of communication for guiding, supporting, and enabling people to develop. You will also learn an effective method for discussing and resolving any performance problem. The foundation of coaching for positive direction is helping employees to take responsibility for their own behavior.

Session 9. PERFORMANCE REVIEW AND DEVELOPMENT
This skill-building program is designed to show you how performance reviews can be both useful and motivating tools for employees. You will sharpen your performance interviewing techniques with the help of a proven 9-step plan. A variety of interactive exercises will be used to assist you in practicing your skills

Session 10. Leadership Development and Accountability
This session focuses on a 3 stage continuous improvement leadership process. You will be challenged with a specific individualized case exercise that can assist you in your future leadership development journey. During this energizing session, you will share leadership success stories. Strategies will be discussed on how to extend these successes into a continuous process. This session enables leaders to present the progress on their Big Bold Leadership Goal over a 60 day period. The value to both the leader and the organization are identified.

LEADERSHIP ASSESSMENT DESCRIPTIONS

  1. LEADERSHP PRACTICES INVENTORY – a 360 degree leadership assessment instrument that measures 5 categories of leadership behavior: Modeling the Way, Enabling Others to Act, Inspiring a Shared Vision, Challenging the Process and Encouraging the Heart. This tool helps leaders assess the extent to which they actually use these practices so that they can make plans for improvement.

  2. STYLES INSIGHT – Behavioral research suggests that the most effective leaders are those who understand themselves, both their strengths and weaknesses, so they can develop strategies to meet the demands of their environment. The report is highly personalized and helps leaders to attain a greater knowledge of themselves as well as others, thus strengthening their ability to interact effectively with others. This report measures four dimensions of behavior:
    1. How the leader responds to problems and challenges;
    2. How the leader influences others to their point of view;
    3. How the leader responds to the pace of their environment;
    4. How the leader responds to the rules and procedures set by others

  3. LISTENING LEADERSHIP BEHAVIOR INVENTORY – Listening Leadership® is the process of guiding yourself and others to positive results through the power of listening. This is a tool that is designed by Dr. Rick Bommelje and assesses how you perceive your own listening behaviors and also how others perceive how you listen. The first half of your report will present information on your scores on each of the Ten Listening Leader Golden Rules. The second half of the report presents the comparison between your scores and your observer scores. The gap analysis of the 10 Golden Rules shows the difference in perception between your scores and your observers' scores. Knowing how others believe how you listen is critical for effective leadership.

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